People in Residential Homes

JDA staff helping man with hearing aid

"I was very concerned we were not meeting the needs of the majority of our residents, most of whom have some degree of hearing loss. Since Hearing Matters in Care trained our staff and created Hearing Loss Champions; this transformed the experience of residents with hearing loss. They were becoming socially isolated but are now engaged and taking part in social life again." Sara Ramalho, Registered Manager

We provide experiential bespoke training courses for all staff within a home, promote a person-centred approach to residents individual hearing needs and support the development of care plans that address the biological, psychological and social needs of the resident. The biological is around ensuring that hearing aids, if appropriate are clean, working and are used effectively, but also ensuring staff and residents in the home are aware of and have access to cutting edge equipment that can enable more effective social interaction.

Before our input, care homes usually have no knowledge or understanding of equipment that people with hearing loss can use, such as the personal communicator, TV listener and other devices such as amplified phones and so on. This equipment can make a tremendous impact on a residents' daily life and it is vitally important that staff are informed about it.

For more comprehensive information about different aspects of our approach, please see the sections below.

  • JDA logo

    Supporting Management

    “I have been working with JDA for a few years now and, over time, I have seen my residents becoming more active, happier and less isolated as they...

  • Deaf Awareness Training

    High-quality, tailor-made, professional training courses to enable workers in residential homes and day centres to: Understand how having a hearing...

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    We will improve residents’ quality of life. By identifying and establishing ways of enabling those with hearing loss to participate in group...

  • Independent Hearing Aid Specialist showing hearing aid


    If equipment can make life easier or more independent for a resident, we’ll help identify specific needs and provide information on, and help with,...

  • Induction Loops

    Induction loops in certain areas can help residents to be involved in their world. We show staff how to use them properly, support them to use them...

  • Lady helping man with hearing aid

    Volunteer Technicians

    The "Hearing Matters In Care" Service is enabling older residents more equal access to facilities and community life in care homes across Barnet...

  • JDA staff member helping man with hearing aid

    Hearing Aid Service

    Our fully trained staff and volunteers will ensure residents’ hearing aids work effectively , providing regular, on-site, practical hearing aid...

  • Lady


    Our fully trained staff and volunteers are on hand to provide information about hearing loss and coping strategies . They will also suggest other...

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